Fees or Expenses

Motiva Finance and our Authorised Bodies do not charge fees, expenses or any other amount for any KiwiSaver or personal insurance financial advice (including limited advice) provided to our clients.

Motiva Finance may charge a fee for mortgage financial advice, where advice is given for a secondary non-bank lender, when Motiva Finance is not paid a commission from the lender. This will be discussed and disclosed to you where appropriate by your mortgage adviser.

Motiva Finance may charge you a disclosed fee (or disclosed charges) for providing financial advice, and for arranging, altering or cancelling your general insurance programme.

For general insurance placements, Insurance Advisernet New Zealand may also charge an administration fee for processing insurance premiums.

If a fee will be charged, you will be advised at the time the financial advice is provided. In some circumstances, we may recommend another service provider to assist us in providing appropriate financial advice.

These providers can include property valuers, property surveyors and motor vehicle valuations. These providers will charge a fee for the work they do. We will advise you of any related fees and charges prior to having them commence any work on your behalf.